Where Focus groups would be more credible as there is an essence of personal interaction involved. But this also depends on the researcher and how involved he/she is in the focus group. This allows the focus group to communicate their opinions beliefs rather than just a collation of multiple choice questions which don't really explain fully how they feel about the issue in question. Although the credibility of Focus Groups depends on the how the observer analyses the discussions and how the focus group is arranged in the correct way to tackle the hypotheses in question.
References:
Focus Group, Retrieved 17 November 2010 From:
http://en.wikipedia.org/wiki/Focus_group
Morgan D, L. (1997) Focus Groups as qualitative research 2nd Edition. Retrieved 17 November 2010 From:
http://books.google.co.uk/books?hl=en&lr=&id=iBJZusd1GocC&oi=fnd&pg=PP7&dq=focus+groups&ots=mwSfaMeBX2&sig=r5PU3loC0G-opR5aUKr_6BUPMTc#v=onepage&q&f=false
Interesting Mark. Nice to see you have included references for us to follow. I agree with your opinion on the effect of the medium chosen for the research. I personally don't enjoy having to complete a questionnaire before I can enter a website. I'd rather get together with a group and discuss a situation and allow all paticipants to have a point of view. As you say though the researchers bias may effect the outcome of any results from a focus group.
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